Last updated: [18/07/2023]
At Ruby Roger, a subsidiary of Gemas Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the practices outlined in this policy.
Table of Contents
- Information We Collect
- How We Use Your Information
- Information Sharing
- Your Rights
- Data Retention
- Third-Party Links
- Changes to this Privacy Policy
- Contact Us
1. Information We Collect
1.1 Personal Information
When you visit our website or contact us, we may collect certain personal information, including but not limited to:
- Name
- Email address
- Postal address
- Phone number
- Billing and payment details
1.2 Usage Data
We may also collect non-personal information automatically when you access our website. This data may include your IP address, browser type, device information, and browsing behavior. We use cookies and similar technologies to gather this information to improve our services and enhance your browsing experience.
2. How We Use Your Information
2.1 Providing and Improving Services
We use the collected information to process your orders, fulfill your requests, and provide customer support. Additionally, we use the data to improve our products, services, and website functionality, ensuring a seamless experience for our valued customers.
2.2 Communication
We may use your provided email address and contact details to send you updates, promotional offers, and important notifications related to our products and services. You have the option to opt-out of these communications at any time.
2.3 Security and Fraud Prevention
We take the security of your information seriously and use it to protect against fraudulent activities and unauthorized access to our systems.
3. Information Sharing
We do not sell, rent, or disclose your personal information to third parties without your explicit consent, except as described in this Privacy Policy or required by law.
We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and providing services to you. These providers have access to your data only to perform their tasks and are obligated not to disclose or use it for any other purpose.
We may disclose your information in response to a legal request, comply with applicable laws and regulations, protect our rights and safety, or investigate potential fraud.
4. Your Rights
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the provided contact details.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and recommend reviewing their respective privacy policies.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be posted on this page, and the “Last updated” date will be revised accordingly.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Head Office:
Gemas Limited – Ruby Roger
Av. Marginal – Praia do Wimbe
Pemba, Mozambique
Phone: +258 86 193 2839
Email: geral@rubyroger.co.mz
Branch Office:
Ruby Roger
Sensation Residence Soi 11 Sathorn
Bangkok, Thailand
Phone: +66 99 416 3302
Email: rubyroger75@gmail.com
Customer Care:
Gemas Limited
Email: customercare@gemasltd.com
Cookie Policy
Last updated: [18/07/2023]
At Ruby Roger, a subsidiary of Gemas Limited, we use cookies and similar technologies on our website. This Cookie Policy explains how we use cookies, including those from Google Analytics and Facebook Pixel, to enhance your browsing experience and collect information about your interactions with our website. By continuing to use our website, you consent to the use of cookies as described in this policy.
Table of Contents
- What are Cookies
- How We Use Cookies
- How to Manage Cookies
- Third-Party Cookies
- Changes to this Cookie Policy
- Contact Us
1. What are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your preferences and activities, making your next visit more efficient and personalized.
2. How We Use Cookies
2.1 Essential Cookies
Some cookies are essential for the basic functioning of our website. These cookies enable you to navigate our site, use its features, and access secure areas. Without these cookies, certain services may not be available to you.
2.2 Analytics Cookies (Google Analytics)
We use Google Analytics to collect information about how visitors interact with our website. These cookies track website usage data, such as the pages you visit, the time spent on each page, and the links you click. The data collected is anonymous and used to improve our website’s performance and user experience.
2.3 Advertising Cookies (Facebook Pixel)
We use Facebook Pixel to deliver personalized advertisements to our website visitors on Facebook and Instagram. These cookies track your interactions on our website and allow us to show you relevant ads based on your interests and preferences.
3. How to Manage Cookies
You can manage your cookie preferences or disable cookies altogether through your web browser settings. Please note that blocking or deleting cookies may impact your experience on our website, and some features may not function correctly.
4. Third-Party Cookies
Our website may contain cookies from third-party services, such as social media platforms or advertising partners. These cookies are governed by the respective third parties’ privacy policies, and we encourage you to review their policies for more information.
5. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be posted on this page, and the “Last updated” date will be revised accordingly.
6. Contact Us
If you have any questions or concerns regarding this Cookie Policy or our data practices, please contact us at the contact details provided in the Privacy Policy section.